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Dedicated Servers - Linux, Debian, Redhat, FreeBSD, OpenBSD,
 Sun, Solaris


Helm is the leading web hosting control panel solution for the Windows platform.

Helm comprises of end user, reseller and admin interfaces, allowing complete operation of web hosting account set-up and administration.

  • Demo of the Helm web interface
  • Rack Sense are fully licenced with Microsoft on the SPLA licencing scheme to supply Windows products and are also an authorised partner with WebHost Automation for the Helm product.

          

    Helm will run on Windows 2003 Server: Web, Standard and Enterprise editions.

    See our range of Helm licenced servers »»

    Dedicated Servers - Linux, Debian, Redhat, FreeBSD, OpenBSD,  
 Sun, Solaris

    Helm user interface features and screenshots:











    Hosting Packages

  • Add/Remove Hosting Packages made available by a reseller for purchase
  • View accurate resource usage information
  • View a list of domains in a hosting package
  • View Diskspace and Bandwidth statistics
  • View Extra features purchased or available for a hosting package
  • Purchase more extra features (domains, email accounts, etc.) as needed
  • User Management

  • Update Personal Details
  • Reset Password
  • Use the Internal Message System to view messages from reseller and administrator
  • Domain Management

  • Add/Remove Domains
  • Search for domains by domain name
  • Manage POP3, Mail Forwarding, MRA Lists, Autoresponders and Catch-All email accounts
  • Manage FTP Accounts
  • Use Helm's File Manager to manage website content online
  • Create and Manage Virtual Directories
  • Secure website folders
  • Add/Remove Domain Aliases and Sub-Domains
  • Use Helm's DNS Zone Editor to manage DNS Zone records (A, MX, CNAME, etc.)
  • Manage ODBC DSNs
  • Add/Remove Databases and Database users with Helm's Database Manager
  • Manage MIME types
  • Manage Custom Error Pages
  • Install/Remove and Manage FrontPage Extensions
  • Install/Remove Shared SSL
  • Configure website settings including support for extensions such as ASP/PHP/Perl/etc, Directory Browsing, Permissions, etc.
  • View Diskspace and Bandwidth usage information
  • Create and Manage ColdFusion DSNs
  • Manage IIS Default Documents
  • Manage IIS Parent Paths
  • Web Forwarding
  • Automated Billing

  • Make a payment using one of the payment options configured by reseller
  • Manage Credit Cards
  • View Billing Statements, Invoice and Payment details
  • View Recurring Transactions
  • Help

  • View QuickHelp on most pages
  • Dedicated Servers - Linux, Debian, Redhat, FreeBSD, OpenBSD,  
 Sun, Solaris

    Helm reseller interface features and screenshots:







    Hosting Plan Management

  • Create hosting plans for resellers
  • Setup billing information for a reseller's plans
  • Specify resource limits including domains, bandwidth, diskspace, email accounts, etc.
  • Set up extra features that a reseller can purchase such as extra domains, extra bandwidth, etc.
  • Be notified automatically when a customer purchases an extra feature
  • Set resource limits that control exactly how much resource a reseller can use
  • View accurate resource usage information
  • View a list of customers that have subscribed to a given hosting plan
  • Share Extra Features across multiple plans for easier configuration
  • User Management

  • Manage all users from your reseller login
  • Drill down into a customer's account and their domains
  • Access all features and functionality of customers
  • Create new users manually
  • Use the Signup Script Generator to signup new users instantly from your own website
  • Search for users by account number, name, email, company name, status or account type
  • Specify an account number prefix to help identify customers
  • Set a minimum password length for increased security
  • Enable/Disable remote auto-signup
  • Enable/Disable Account Vetting
  • Have an alert email sent to you when a new user account is created
  • Customise welcome messages to be sent to new users
  • Suspend, Cancel or Reactivate user accounts as needed
  • Update a user's details and reset their password on their behalf
  • Use Helm's inbuilt messaging system to communicate with your users
  • Domain Management

  • As a reseller you can view, edit and remove domains and domain registrations for your customers
  • Automated Billing

  • Enable Helm's own internal billing system or make use of a 3rd party billing solution such as ModernBill
  • Bill your customers in ANY currency
  • Automatically generate new invoices for your customers X days before they are due
  • Allow customers to pay during signup using Helm's Auto-signup Form
  • Customise Helm's Auto-signup Form with your own Header and Footer HTML
  • Specify Tax Rates to apply to your customers' invoices
  • Specify an Invoice Prefix to help keep track of your customers' invoices
  • Automatically send invoices to your customers when paid
  • Send and View Invoices in either plain text or HTML format
  • Customise invoices with your own headers and footers
  • Automatically send your customers a customisable payment receipt when they make a payment online
  • Allow your customer to pay using a variety of payment methods
  • Choose from supported payment gateways for automatic recurring billing
  • Send your customers payment reminders before and after their invoices are due
  • Customise an email that is sent to your customers if their credit card payments fail
  • Set up email notifications when extra features are purchased by your customers
  • Configure a range of extra features for your customers to purchase such as additional domains, email accounts etc.
  • Specify setup fees and recurring fees for hosting plans
  • Personalisation

  • View Diskspace and Bandwidth usage statistics
  • View information about users currently logged into the control panel
  • View Detailed Diskspace and Bandwidth Reports
  • View Customer Database Size Report
  • View Customer Invoice Report
  • Export all reports to Excel
  • Help

  • Complete Documentation
  • View QuickHelp on most pages
  • Dedicated Servers - Linux, Debian, Redhat, FreeBSD, OpenBSD,  
 Sun, Solaris

    Helm admin interface features and screenshots:







    System Configuration

  • Use Helm's Configuration Tool to customise your Helm installation
  • Set up Helm using MSDE (installed automatically with Helm) or Microsoft SQL Server
  • Specify the install location for Helm System and files
  • Server Management

  • Manage Unlimited Servers, Users and Domains
  • Quickly add or remove servers as you grow
  • Assign IPs and Services as resources to offer to your customers
  • Customise services for complete flexibility
  • Integration with IIS5 and IIS6 Webservers
  • Integration with SmarterMail, MailEnable, IMail, Merak, MDaemon and hMailServer Mail Servers
  • Integration with Microsoft FTP, ServU-FTP and Gene6 FTP Server
  • Integration with SimpleDNS and Microsoft DNS Server
  • Support for customer databases using Microsoft Access, Microsoft SQL Server and MySQL
  • Support for DeepMatrix LiveStats 5, 6 and 7, SmarterStats and AWStats Statistics Servers
  • Support for ASP, ASP.NET, Perl, PHP and ColdFusion
  • Support for Python and ASP.Net 2
  • Use the Helm Configuration Wizard to get up and running in minutes
  • Manage Server IPs for dedicated and shared hosting
  • Specify Internal and External IPs for NAT-Based configurations
  • Add/Edit/Remove services such as Web, Email, DNS, FTP
  • Group services for redundancy
  • Use Helm's Service Distribution model to balance the load evenly across servers
  • Make use of Helm's Self Diagnostic Tool to quickly find and resolve server problems
  • View detailed error logs to track down any configuration problems
  • Specify Global DNS records to be added automatically to new domains
  • View accurate system resource usage information
  • Automatically notify customers and administrators when a customer uses more disk-space or bandwidth than they have been allotted.
  • View Disk-space and Bandwidth usage statistics
  • Reseller Plan Management

  • Create hosting plans for resellers
  • Setup billing information for resellers plans
  • Specify resource limits including domains, bandwidth, disk-space, email accounts, etc.
  • Set up extra features that resellers can purchase such as extra domains, extra bandwidth, etc.
  • Be notified automatically when a customer purchases an extra feature
  • Set resource limits that control exactly how much resource a reseller can use
  • View accurate resource usage information
  • View a list of customers that have subscribed to a given hosting plan
  • Share Extra Features across multiple plans for easier configuration
  • User Management

  • Manage all users from your administrator login
  • Drill down into a resellers account, their customers' accounts and individual domains
  • Access all features and functionality and function of resellers and customers
  • Create new users manually
  • Use the Signup Script Generator to signup new users instantly from your own website
  • Search for users by account number, name, email, company name, status or account type
  • Specify an account number prefix to help identify customers
  • Set a minimum password length for increased security
  • Enable/Disable remote auto-signup
  • Enable/Disable Account Vetting
  • Have an alert email sent to you when a new user account is created
  • Customise welcome messages to be sent to new users
  • Suspend, Cancel or Reactivate user accounts as needed
  • Update a user's details and reset their password on their behalf
  • Use Helm's inbuilt messaging system to communicate with your users
  • Domain Management

  • As an administrator you can view, edit and remove domains and domain registrations for any user in the system
  • Automated Billing

  • Enable Helm's own internal billing system or make use of a 3rd party billing solution
  • Bill your customers in ANY currency
  • Automatically generate new invoices for your customers X days before they are due
  • Allow customers to pay during signup using Helm's Auto-signup Form
  • Customise Helm's Auto-signup Form with your own Header and Footer HTML
  • Specify Tax Rates to apply to your customers' invoices
  • Specify an Invoice Prefix to help keep track of your customers' invoices
  • Automatically send invoices to your customers when paid
  • Send and View Invoices in either plain text or HTML format
  • Customise invoices with your own headers and footers
  • Automatically send your customers a customisable payment receipt when they make a payment online
  • Allow your customer to pay using a variety of payment methods
  • Choose from supported payment gateways for automatic recurring billing
  • Send your customers payment reminders before and after their invoices are due
  • Customise and email that is sent to your customers if their credit card payments fail
  • Set up email notifications when extra features are purchased by your customers
  • Configure a range of extra features for your customers to purchase such as additional domains, email accounts etc.
  • Specify setup fees and recurring fees for hosting plans
  • Security

  • Specify minimum password lengths for a customer's account passwords
  • Use an SSL certificate with Helm for secure data entry
  • Create a list of Banned IP Address to block access to Helm
  • Personalisation

  • Fully rebrand Helm with your own logos, headers, footers and custom links
  • Choose from pre-installed skins or 3rd party themes
  • Modify default list sizes
  • Multi-Lingual Interface
  • Help

  • Complete Documentation
  • Vast Online Help and Support Resources
  • View QuickHelp on most pages
  • Clients

    arlein.net

    "I would highly recommend Rack Sense to anyone who regards ..."

    News

    28 Apr 2009

    Rack Sense celebrates 5th birthday!

    20 Nov 2008

    Rack Sense adds Telia for network resilience

    17 Mar 2008

    Product refresh with latest Dell enterprise servers

    06 Feb 2008

    News: Rack Sense adds NTT/Verio for network resilience
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