var oltc_colofaq='Frequently Asked Questions';
var olt_colofaq='\
Q. What is your response time for a server reboot?<BR>\
A. We supply web and telnet access to an APC MasterSwitch so that clients can initiate their own reboots without \
having to contact us.<BR><BR>\
Q. If I have multiple servers is my traffic between servers counted as part of my data transfer usage?<BR>\
A. Yes, the solution is for servers to have dual ethernets, either connected together using a crossover \
ethernet cable, or private switch VLAN.<BR><BR>\
Q. Do you provide any firewalling?<BR>\
A. We can provide dedicated hardware firewalling as a cost option, and \
we can also advise on and configure server based operating system level \
firewalling.<BR><BR>\
Q. Do you provide backups?<BR>\
A. No backups are provided as standard, we normally recommend a server \
has dual disks and daily/weekly replication of data between them (we can \
provide a script to do this). We are looking at adding a NAS disk storage \
service in the future as a cost option.<BR><BR>\
Q. Can you perform systems administration and on-site maintenance for us?<BR>\
A. Yes, we can undertake work for you, pricing varies depending on the nature of the work and whether \
it is a "call out" or scheduled for when one of our engineers is on-site.<BR><BR>\
Q. Do you permit unattented access to your racks?<BR>\
A. No, all site visits for shared racks are on a supervised basis only, this is to ensure the integrity \
of all customers equipment and provide support whilst on site.<BR><BR>\
Q. Will my Sun/Dell/HP/Compaq server fit in your racks?<BR>\
A. Yes, our racks are 1000mm deep and with suitable rail kits for generic racks will take these \
servers without any problems.<BR><BR>\
';

var oltc_setup='Set-up &amp; installation';
var olt_setup='This covers the cost of:<BR><BR>\
&#149; Rack cabinet outlay and provisioning<BR>\
&#149; Engineer time spent on-site performing installation<BR>\
&#149; Hardware outlay for ethernet switch ports<BR>\
&#149; Hardware outlay for APC remote reboot switch ports<BR>\
&#149; Hardware outlay for serial console server (where applicable)<BR>\
&#149; Hardware outlay for hardware firewall equipment (where applicable)<BR>\
<BR>';